FAQ

1. What services do you offer?

We offer screen printing, embroidery, direct-to-film (DTF) printing, graphic design, banners, promotional products, and more.

2. Is there a minimum order quantity?

For screen printing, we recommend a minimum of 25 pieces. For DTF printing and embroidery, we offer no minimum—perfect for small orders or samples.

3. How long does it take to complete an order?

Standard turnaround is typically 5–7 business days, depending on the size and complexity of the job. Rush service is available—just ask!

4. Can I bring my own items for printing or embroidery?

Yes! You're welcome to bring your own garments or products. Just make sure they’re new or gently used and compatible with our equipment.

5. Do you offer design services?

Yes! Our talented graphic design team can help you create or refine your artwork. From logos to shirt designs, we've got you covered.

6. What file types do you accept for artwork?

We accept high-resolution files such as .AI, .EPS, .PDF, .PNG (300 DPI), and .PSD. If you're unsure, just send what you have and we’ll take a look.

7. What is DTF printing?

Direct to Film (DTF) is a printing method that allows full-color designs to be transferred onto garments. It’s great for vibrant, detailed designs—no minimums required.

8. Can I see a proof before production?

Absolutely. We provide digital mockups for approval before production begins to ensure everything looks just right.

9. Do you offer rush or same-day printing?

Yes, rush orders are available for an additional fee. Please call us directly to check availability.

10. Can I reorder the same design later?

Yes! We keep your artwork on file, so reorders are easy. Just contact us with your previous order info.

11. Do you ship orders or offer local pickup?

Yes, we offer both shipping across the U.S. and local pickup at our Richardson, TX location.

12. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and cash for in-store purchases.

13. Can you help with promotional product ideas?

Of course! We offer a variety of customizable promotional products and can help you find items that suit your brand.

14. What fabrics do you work with?

We print and embroider on a wide range of fabrics including cotton, polyester, blends, fleece, canvas, and more.

15. How do I place an order?

You can place an order by calling us, emailing us at info@avodrocprinting.com, or visiting our retail store during business hours.